At Need

Our Hotlines

Alor Setar (Kebun 500) – 016-444 7868
Kulim (Sg Kob) – 017-448 4233
Taiping – 012-512 1068

We are so sorry for the loss of your loved one.

Click here if you are an existing customer
Click here if you would like to do an at-need purchase

Existing Customers

Get in touch with us so we can make the necessary preparations for the burial or cremation.

Our Prestavest Comfort Services is also able to help with funeral arrangements for Taiping customers only.

At-need purchasers

Get in touch with us so our team can provide recommendations and advise on our product range and arrange a site visit.

Do let us know if you have appointed your funeral advisor (undertaker), and we can work with them for a seamless experience.

Step 1

What To Do When Death Occurs

1. Enquiry

Contact Us

2. Documents Required

• Burial Permit
• Death Certificate
• NRIC of deceased and family

3. Transfer of deceased to our park

Hospital / Home + Deceased photo for enlargement Belongings Clothes and other necessities

4. Meeting And Consultation Of Prestavest Sales & Service Team

• Understanding needs and wants
• Recommendation suitable service and product

Step 2

Preparation For Wake

1. Prestavest Comfort Service (PCS)
Cleansing, dressing and makeup services

2. Wake Set Up

• Parlour at Prestavest Memorial Hall
• Obituary
• Hall arrangement and decorations
• Photo flower frame
• Condolence box and book

Step 3

Wake

1. Transferring of deceased to Prestavest Memorial Hall

• Funeral ceremony
• Common hearse
• Mourner’s uniform
• Worship items

2. Wake (3D2N / 5D4N)

• Gathering of family members
• Visiting of relatives and friends
• Receiving condolences and wreaths
• Serving food and beverages
• Night service worker

Step 4

Funeral Day

1. Funeral Day

• Obituary
• Last memorial service
• End of funeral ceremony
• Depart to burial grounds / crematorium

2. Burial Grounds / Crematorium
Arrive and commencement of rites (burial / cremation)

Step 5

Post Funeral

Burial
49 / 100 Days

• Erection of tombstone ceremony
• Sia Toh ceremony
• Praying

Cremation
7 Days

• Arrive at crematorium
• Ash collection
• Placing ashes in urn

49 / 100 Days

• Slab Fixing
• Praying

Cremation Options

• Storing in Prestavest Niches
• Placing in other memorial parks/temples
• Disposal at sea/river